Delete your store app account

This page applies to every store app built on Mahjoz. Your account is specific to the store you signed up with; deleting it does not affect your accounts at other stores.

Option 1: inside the app

1. Open the app and sign in.
2. Go to the Account tab.
3. Tap Delete account.
4. Read what is deleted and what is kept, then tap I understand, delete my account.

Deletion happens immediately and you are signed out of the app.

Option 2: without the app

If you no longer have the app, email your request to info@mahjoz.io from the address you use, and include the app or store name and the mobile number registered on your account. We verify that the account is yours and complete the deletion within 30 days at most.

What is deleted

• Your profile and the details saved at the store (name, mobile number, email, addresses).
• Your sign-in on the app and your device's notification registration.

What is kept, and why

• Your past orders, invoices and bookings stay in the store's records, because commercial and tax regulations require the store to keep them for the legally required period. They are not used for anything else.
• If you sign in again with the same number, a new empty account is created; the deleted account's data does not come back.

Deleting only some of your data

You can delete your saved addresses inside the app without deleting your account. For any other request about your data, write to info@mahjoz.io.

The app is provided by Mahjoz. To see how we handle your data, read the Privacy Policy.