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Privacy Policy

Privacy Policy

Mahjoz Privacy Policy

At Mahjoz, we understand the importance of your personal information’s privacy and are committed to protecting it. This Privacy Policy explains how Mahjoz (“Mahjoz,” “we,” or “us”) collects, uses, and shares your data. By using the Mahjoz app or visiting our website, you agree to the practices described in this policy. This policy is part of our Terms of Use. Any capitalized terms not defined here have the meanings given in the Terms of Use.

What Our Privacy Policy Covers

This policy describes the types of personal data we collect, including when you use our website, app, products, support services, and communications with you through our website, phone, email, or live chat (collectively, the “Services”). “Personal Data” refers to any information that identifies an individual, such as name, date of birth, email address, postal address, and payment information.

By providing your Personal Data to us, you consent to its processing and sharing in the manner and for the purposes described in this policy. If you do not want us to collect or process your Personal Data, please do not provide it, though this may limit your ability to use some features of our Services.

Security

We use industry-standard security measures to protect your Personal Data. For example, all credit card information is encrypted using secure socket layer technology (SSL). However, no transmission method over the internet is 100% secure. Therefore, we cannot guarantee absolute security.

Information You Provide Voluntarily

  1. Signup Information: When you sign up for Mahjoz, we may collect your name, email address, phone number, mailing address, and business-related information.
  2. Customer or Staff Information: With your consent, you can import customer or staff contact information to Mahjoz for scheduling purposes. This may include names, phone numbers, email addresses, and other relevant details.
  3. Billing Information: For paid subscriptions, our payment processors collect billing addresses and credit card information.
  4. Technical Support: When you contact us for support, we may collect personal information such as your name, email address, or phone number.

Information Collected Automatically

  1. Cookies: We use cookies to enhance your experience on our website. You can disable cookies in your browser settings, but this may limit your ability to use certain features.
  2. Device Data: We may collect information such as your device model, operating system, browser type, IP address, and location.
  3. Analytics and Web Behavioral Data: We use third-party services like Google Analytics to understand how users interact with our website and services.

How We Use Your Information

  1. Provide and Improve Services: We use your information to deliver our Services and improve their quality.
  2. Communications: We may send service-related emails and notifications. You can opt-out of promotional communications but not operationally essential emails.
  3. Technical Support: We use your information to respond to your support requests.
  4. Legal Compliance: We may use your information to comply with legal obligations.

Sharing Your Information

  1. Service Providers: We may share your information with third-party service providers who assist us in providing our Services, such as payment processors and email service providers.
  2. Legal Requirements: We may disclose your information if required by law or to protect our rights.
  3. With Your Consent: We may share your information with third parties with your explicit consent.

Your Rights and Choices

  1. Data Access and Correction: You can request access to or correction of your Personal Data by contacting us at [your contact email].
  2. Data Deletion: You can request the deletion of your Personal Data. We will process such requests in accordance with applicable laws.
  3. Opt-Out: You can opt out of promotional communications by following the unsubscribe link in our emails.

Retention of Data

We retain your information for as long as necessary to provide our Services and comply with legal obligations.

Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes by posting the new policy on our website.

Contact Us

If you have any questions about this Privacy Policy, please contact us at info@mahjoz.io.

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