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Help center

The user guide and support team, in one place.

If you use Mahjoz for your business, you'll find the user guide and ways to reach the support team here.

Start here

User guide.

Step-by-step help for using Mahjoz, in Arabic, organized by task.

150+ how-to articles

  • Login and account

    Logging in, setting up your account for the first time, and your business details.

  • Online store and services

    Adding your services and products, setting hours and availability, and your store's look.

  • Payments and invoices

    Payment methods, POS and e-invoicing.

  • Messaging and WhatsApp

    Connecting WhatsApp, automatic reminders and the Inbox.

  • Team and permissions

    Adding staff and service providers, roles and permissions.

  • Add-ons and your plan

    Turning on add-ons, your subscription and your plan.

Have this information ready for a faster reply.

Three things that save time on both sides.

  1. Your business name and store link

    So we can find your account quickly.

  2. Order number, if there is one

    If your question is about a specific order or invoice.

  3. A screenshot

    An image of what you're seeing, or of the message you received.

Contact the support team.